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Step-1 Select Product:

Search what you are looking for in the search box.

Also you can request for any product by clicking ‘Request Product’ link in top right header.

Or you can upload your prescription by clicking ‘Upload Prescription’ Link in top right corner.

Step-2 Place Order(for searched items):

After you’ve added all the items in the bag, Input your delivery information and place your order.

Step-3 Order Confirmation:

Our representative will contact you to confirm your order details.

Step-4 Receive your order and make the payment:

Receive your order from our delivery representative and make the payment.

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We deliver gifts to the following countries. Now you can send to anywhere in the world from  utshob Pharma.

Just click on the your desired country below and start browsing gifts.


France
Germany
Germany

India

Italy

Canada

Malaysia

Saudi Arabia

United Arab Emirates

United States of America

United Kingdom

Australia

Bangladesh

 

 

We also deliver gifts to most majors cities of Bangladesh including

Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, & Mymensingh

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We accept most major payment methods that are available in Bangladesh. Utshob Pharma is the only Bangladeshi Online Portal that accepts live credit card payment via 100% secured payment gateway. We never save your payment information. Therefore, there is no risk at all when you shop on our website. As we are committed to provide you with the best experience on our site, if you think your choice of payment method is missing on our site, please let us know and we will accommodate accordingly. Below is a list of currently accepted methods of payments.

 

Cash on Delivery

Cash on delivery is available for deliveries within Bangladesh only.

 

DBBL Transfer

To Remit Fund via DBBL, Please send the money to the following accounts no: 016786232522


DBBL Deposit

Deposit at any DBBL Branch for RSS Enterprise Current Account No: 171.110.2504
Enter your DBBL Code in the extra information field.

bKash

To Remit Fund Through bKash, Please Send the Money to: 01678623252
Enter your bKash Confirmation Code in the extra information field.

Live Credit Card

Via our payment processing partner, we accept all major credit cards available in Bangladesh. Your transaction is 100% secured

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We do not deliver any item without a valid phone number of the recipient. If a customer insist on delivering without phone number and we fail to locate the person or the location their will be no refund or partial refund due to customer assume the risk of making special request.

 

Shipping

 

Please allow 72 hours for delivery of most items. If possible, please give us a better description of the delivery address and also the phone number of your recipient in the comments area of the Checkout.
That will allow us to deliver your item promptly.

 

 

 

Utshob Pharma guarantees 100% satisfaction on all purchases.

If you are not completely satisfied, contact us by taking advantage of any of these convenient methods:

Call Utshob Pharma at 01678623252-5

Or Click here to use our online contact us form



Return / Refund Policy

As a leading retailer of gifting products, Utshob Pharma follows a well-defined Refund, Return and Cancellation Policy to achieve optimum customer satisfaction. When a customer gets in touch with us through phone or email or chat, we aim at providing desired technical support or customer service. However, it might happen that the customer may still find the product unsatisfactory for reasons beyond our control, in such case we follow a return or a cancellation policy described below:

How to Cancel an order on Utshob Pharma?
Orders In Processing state are only subjected to be cancelled. But once they are processed, cancellation is not accepted.

Refund policy
We do no issue any cash refund. We will gladly replace any product which is not to your satisfaction. We will also issue merchandise credit for your future purchase

 


Return Policy
If you have complaints related to the products that bear a warranty from manufacturers, you are requested to contact the concerned manufacturer. You can contact us for more help regarding the same.

 


You may return any non perishable item for store credit or exchange within 15 days of purchase. There is no return on any consumable items.

 

 

 

Utshob Pharma Return Policy For any items you would like to return that were purchased from the our website, simply call @01678623252-5 or use our online contact us form regarding the item you would like to return within 15 days of the purchase. Simply re-box the item being returned and ship it back to us.

 

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www.utshobpharma.com, recognizes and respects the importance of maintaining the privacy of our customers, registered members (Members) and users, and has established this Privacy Policy as a result. The purpose of this Privacy Policy is to inform you of:
the personal information we may collect from you when you visit our web site, respond to our emails, place orders via mail or fax, or otherwise contact us via telephone, email, fax or mail,
why we gather information from you,
how we collect it,
how we use it, and
the choices you have regarding our use of personal information you have provided.
Note: You must be 18 years or older to use, subscribe or register as a member of www.utshobpharma.com. The Web Site is a general audience site and we do not knowingly collect, maintain or disclose personal information from or about children.

Why do we gather your information?

www.utshobpharma.com gathers personal information to help improve our products and customer service, to communicate with you, to process your orders, to provide an enhanced and more personalized shopping experience and to inform you, and your gift and message recipients, of special offers and discounts from us, our affiliated brands and selected third parties.

What information do we gather?

We collect information through our Web Site, emails, mail, fax, and telephone, including when you:
place an order,
participate in our forums, surveys, contests, sweepstakes, promotions, content submissions, chats, bulletin boards, discussion groups, requests for suggestions, and membership registrations, and
engage in other activities, services, products and resources we make accessible to our customers, members or users.
Depending on how you interact with us, we collect some or all of the following types of information:
your name, address, telephone number, email address,
billing information (credit card number, expiration date and billing address),
gender and birth date, if you choose to enter such information,
products purchased and occasion type (for example, Mothers Day),
any promotion code and related information (for example, if you are claiming frequent flyer miles),
Message and gift recipients names, addresses, telephone numbers and email addresses, and
other information you provide to us, including User Submissions (defined in the Terms of Use).
Information you provide to us may be collected by us even if an order, registration, or other process is started but not completed or otherwise cancelled. Members may also add to their Address Book the name, address and telephone number of friends or other persons to whom they may wish to send gifts or expressions. Only Members have the right to view and edit their Address Book entries.

How we use "Cookies".

A "cookie" is a small data file sent to your browser from a web server and stored on your computer. We use cookies to let us know that you are a prior customer, user or Member and to provide certain features to you. Most web browsers allow you to instruct the browser to prevent the use of cookies. However, if you disable this feature, certain aspects of the www.utshobpharma.com Web Site, such as the shopping basket, may not function properly.

We have relationships with third parties who may receive non-personal information directly from the cookies placed by our Web Site on your computer to assist in analyzing our business and customers.

How we use the information

We use information we collect to communicate with you, to process your orders, to provide an enhanced and more personalized shopping experience, to inform you and your gift and message recipients of offers and discounts from www.utshobpharma.com and our affiliated brands and to enable you to receive credits for purchases under loyalty or buying programs which you have joined. In addition, we may make such information (except for credit card number and expiration date, unless you consent otherwise), including aggregated information, available to selected third parties including, but not limited to, those who share or rent information for direct marketing purposes.

However, without your consent, we do not make your, or your gift or message recipients email addresses, available to third parties. In addition, you may instruct that other personal information about you or your message or gift recipients that you have provided to us not be shared with third parties by following the instructions in How to Limit the Use of Personal Information, below.

Our Affiliates, subcontractors, and agents, and any successors to our business (if we ever sell some or all of our business), are not considered to be third parties under this Policy. However, in connection with information collected under this Policy, they are required to comply with this Policy. Affiliates are persons or entities directly or indirectly controlling, controlled by, or under common control with www.utshobpharma.com.

We may combine information we receive from you via our Web Site, emails, mail, fax, and telephone with information from our Affiliates and third parties. We use the combined information to enhance and personalize your shopping experience with us and to communicate with you in accordance with this Privacy Policy.

We reserve the right to disclose information you provide to us as required by law, in response to legal process and law enforcement requests and as necessary or appropriate, in our view, to operate the Web Site, process orders or registrations, to conduct promotions, contests, and sweepstakes you participate in, and to protect the rights or property of the Company, its Affiliates, users, customers, recipients, Members, Sponsors, Providers, Licensors, Merchants and Associates (as these terms are defined in the Terms of Use).

Please note that any personal information you reveal or post on one our public forums (as defined in the Terms of Use), such as a message board, chat room, discussion group, folder, survey, contest, sweepstakes, user review and rate forum, and all User Submissions, are not protected by this Privacy Policy and may be collected, shared and used by us or with third parties, including to contact you. Information you give out or post on our public forums you disclose at your own risk.

Consent to Transfer and Submission

www.utshobpharma.com is operated in the United States. If you are located outside the United States, please be aware that any information you provide to us will be transferred to the United States . By using the Web Site or otherwise providing us with information, you hereby consent to this transfer.

In addition, if you submit data to us about other individuals (such as your message and gift recipients), you agree that you have obtained consent from each such individual to the submission, transfer and processing of the information. Although personal information collected by us through the Web Site, emails, mail, fax, and telephone is used by us in accordance with this Privacy Policy, laws generally applicable to the protection of personal data in the U.S. may not be as stringent as those in other countries.

Links to Other Web Sites

www.utshobpharma.com wants you to be aware that when you click on links and/or ad banners that take you to affiliated or third-party web sites, you will be subject to the privacy policies and terms of use of those web sites, not ours. We encourage you to read the posted privacy statement and user terms whenever using, and prior to providing any personal information to, any other web site.

Security and Passwords
If you place an order on our Web site, it encrypts the credit card number you submit prior to transmission over the Internet using secure socket layer (SSL) encryption technology. This technology works best when the Web Site is viewed using Microsoft's Internet Explorer or Netscape Navigator. However, no transmission of data over the Internet or any other network can be guaranteed to be 100% secure. Although we make reasonable efforts to safeguard personal information once we receive it, we cannot warrant the security of information we receive.

Portions of the Web Site (such as our Member registration and Address Book) may require registration and log-in processes in which you will select a user ID and password (collectively, the Password). Passwords provided to you by us are the confidential property of the Company and may be used by you solely for your individual use of the Web Site (and otherwise as specified by us). You are responsible for maintaining the confidentiality of any Password and for all activities that occur using your Password, whether or not authorized by you. You agree to immediately notify us of any unauthorized use of your Password or accounts.

How to Limit the Use of Personal Information

We want to communicate with you only to the extent you want to hear from us. If you prefer not to have personal information collected from you via the Web Site, emails, mail, fax, and telephone shared with third parties, or to set your preferences concerning promotional communications, please follow the directions below.

From our Affiliates

If you also prefer not to have us provide personal information about you to our Affiliates, please indicate in your email or letter that you wish your instructions to apply to our Affiliates.

Members can modify and update their membership information (including name, mailing address, birth date, telephone number and email address) by accessing the password-protected Update Membership page.

Your Consent and Changes to this Policy

Subject to the above provisions, by using our Web Site, you consent to the terms of this Privacy Policy and the Terms of Use, of which this policy is a part. We may change our Privacy Policy from time to time as new features or services are added, suggestions from our customers are incorporated or other changes are made. We will post the revised Privacy Policy on our Web Site at least 30 days prior to their effective date - unless we believe changes must take effect sooner to comply with law or to protect the Company or our customers, users, Members, recipients, Sponsors, Providers, Licensors, Merchants, Associates and Affiliates, in which case the changes will be effective upon posting or as otherwise specified.

Contact Us

  • Phone:01777260250, O1678623255
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Address: Imperial Irish H# Mo-3, 1st Floor, Merul Badda, Dhaka - 1212

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